Company Policies

Terms and Conditions

Payment
All payments are due upon receipt. If a payment is not received or payment method is declined,
the buyer forfeits the ownership of any items purchased. If no payment is received, no items will
be shipped.
Shipping Policies
Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of
purchase. If an item is lost during shipping, the total cost of item, including shipping, will be
refunded to the buyer by the seller. Shipping costs may double if shipping internationally. If an
item is damaged during shipping, seller will not be held responsible.
Refund/Return Policy
Items are entitled to be refunded or returned based on complaint. If an item is damaged during
shipping, a replacement item will be sent free of charge. If an item is unsatisfactory, a written
explanation is needed before the item may be considered for a refund. Buyer must take into
account the description of the item before requesting a refund. If the item matches the
description by the seller and the buyer is unsatisfied, seller is not responsible for refund.
Exchanges are granted on a case-by-case basis.
Cancellation
An item may be cancelled up until payment has been processed. Once payment has been
processed, the buyer is responsible for payment.
Complaints
Any complaints about items or sellers may be sent to our support
team:jerome@fatherof15.com or 478-334-5835. There is no guarantee of a resolution.
Each case will be looked at individually, and the seller will be in contact as well.
Legalities
The seller is not responsible for any health or safety concerns once the buyer has received the
item. If any harm is incurred from the items purchased by the buyer, the seller shares no
responsibility.
These terms and conditions are subject to change.

Privacy Policy
Thank you for visiting our web site. This privacy policy tells you how we use personal information collected
at this site. Please read this privacy policy before using the site or submitting any personal information. By
using the site, you are accepting the practices described in this privacy policy. These practices may be
changed, but any changes will be posted and changes will only apply to activities and information on a
going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit
the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other
web sites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when
voluntarily submitted by our visitors. The information you provide is used to fulfill you specific request.
This information is only used to fulfill your specific request, unless you give us permission to use it in
another manner, for example to add you to one of our mailing lists.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking
technology are useful for gathering information such as browser type and operating system, tracking the
number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help
customize the Site for visitors. Personal information cannot be collected via cookies and other tracking
technology, however, if you previously provided personally identifiable information, cookies may be tied to
such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud
prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to
protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating
fraud which has already taken place. The information is not provided to these companies for marketing
purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors
(who have agreed to keep information secure and confidential) have access to this information. All emails
and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the
information below:
By e-mail:jerome@fatherof15.com 
By Phone:478-334-5835.
We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Return Policy.

What can be returned?
Only rental items that are unused and in original, clean condition can be returned; damaged or used items may incur a fee or be non-refundable.

When do items need to be returned by?
All items must be returned within 24 hours after the event date unless otherwise arranged in writing.

Where do items need to be returned to?
All returns must be made to our warehouse at [Insert Address] during business hours: Mon–Sat, 9 AM – 6 PM.

How do customers return items?
Items must be returned with the rental receipt or contract; please contact us ahead of time to confirm drop-off.

Shipping for returns?
Customers are responsible for all return delivery/shipping unless prior pickup service was purchased.

Credit for returns?
Refunds are issued as store credit for future rentals, minus any damage or late return fees.

In-store return option?
Yes, in-store returns are accepted at our main location: [Insert Address], open Mon–Sat, 9 AM – 6 PM.

Packing materials?
All items must be returned in their original containers or packaging provided to avoid damage fees.

Shipping Policy

Delivery Area:
We deliver within a 50-mile radius of our warehouse; extended delivery available for an extra fee.

Delivery Times:
Deliveries are made 1–2 days before your event during business hours; exact time slots are confirmed 24 hours in advance.

Pickup Times:
We pick up items within 24 hours after your event unless extended rental is arranged.

Delivery Fees:
Delivery fees vary by distance and order size; fees will be calculated at checkout or quoted during booking.

Customer Responsibilities:
Customer must ensure someone is available to receive and sign for the delivery; setup is not included unless added.

Damaged or Missing Items:
Report any issues within 4 hours of delivery to avoid being held responsible for damages.

Shipping Restrictions:
We do not ship rentals via mail or third-party carriers—local delivery only by our team.